Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Remote Good colleagues Interesting work" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 38 reviews)); "low salary for language speakers" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 20, 2016

Technical Support Analyst

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

-Fellow analysts were great and fun to work with -Definitely felt like a family there until you got higher up then they were a little shady

Cons

-Management spent more time watching what we were doing than what they helping to fix the problems we were facing head on -Basically told to lie to the customers so that we didn't look like we were the ones at fault -There was no real structure at the time as they had acquired new customers and didn't have a sense of direction while I was there -The environment makes people look too tired and depressed to care some days

2.0

Feb 18, 2016

Chaos, Confusion and No Direction

Technology

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, teleworking options, decent paid time off.

Cons

Departments understaffed, Offshoring of jobs, Constant loss of best talent, Pay below industry standards.

3.0

Feb 18, 2016

It's not LexisNexis

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a steady paycheck.

Cons

Too much work and not enough support. Pressure that if you lost an account you would loose you jog.

Viewing 910 - 912 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

View job

Bilingual Operations Specialist

Ciudad de México

View job