Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Remote Good colleagues Interesting work" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 38 reviews)); "low salary for language speakers" ((in 32 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 13, 2016

Director

Recommend

CEO approval

Business Outlook

Pros

None that I can point out.

Cons

Continuously protects executive predators who sexually harassed women while HR looked the other way. Many women were forced to resign once they reported the incidents to HR. The sales department has been systematically firing minorities and replacing with all males in a professional gentrification over the last six to nine months. They also violated the ADA when they fired a Hispanic who had suffered a debilitating accident and was unable to fulfill all of his duties. Terrible place to work if you’re a minority, a woman or disabled.

4.0

Jan 28, 2016

I still like it here

Team leader

Recommend

CEO approval

Business Outlook

Pros

I joined the company 24 months ago and it has really changed for the good since I started. Great environment in Atlanta. They seem to be making investments to make it better to work and do my job. The people are really nice too and my manager helps me and my team.

Cons

There have been growing pains that are getting much better. Some of the legacy people are not very good and they need to move on. They drag our team down.

First Advantage Response

10y

Thanks for your thoughtful review! We believe in our vision, and with the help of our valued employees, we can continue to transform the industry. Many thanks!

1.0

Jan 26, 2016

Horror Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Never saw one, not one.

Cons

Worked in the Scottsdale office as a Data Analyst. My manager was an intimidating bully control freak. A body builder he liked to through his weight around and on several experiences looked like he was going to hit me or assault me because I didn't roll over as he demeaned and insulted me. His boss looked the other way. The group was full of dysfunction and games. The people there should be committed to an asylum.

Viewing 913 - 915 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

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