Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 74 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 37 reviews)); "good work environment for the employees" ((in 12 reviews)); "Best place to work" ((in 12 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 43 reviews)); "Low salary and nothing else" ((in 36 reviews)); "Poor leadership and management." ((in 25 reviews)); "There is literally no training except a few online courses." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.2

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 24, 2016

Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, environment and friendly atmosphere..

Cons

Salary package and increment and growth not up to mark.. Incentive plans are never benefiting..

2.0

Jan 13, 2016

Good

Process executive

Recommend

CEO approval

Business Outlook

Pros

Good working environment and good support from fellow colleagues. No leadership opportunities and cross functional training

Cons

Lack of growth opportunities, no real compensation and appraisals. Lack of proper team management and no exit interviews by Hr for people quitting the organization.

1.0

Jan 3, 2016

A means to an end........

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work is challenging yet rewarding; pay not bad; opportunity to work overtime a certain times of the year (although sometimes it's mandatory).

Cons

Each year, the company seems to reward its employees less. We were allowed to carry over 40 hours per year, now we can't while our office overseas is allowed to carry over up to 3 weeks. We typically get a yearly bonus and last year we didn't without any kind of company announcement...just a filtered down explanation from upper management to employees via supervisors. They care more about the bottom dollar and profit than they do about the employees who work so hard each day to keep them in business. Not a lot of room for advancement. Their 401K match is not great either.

Viewing 916 - 918 of 1,106 Reviews

Jobs at First Advantage

Operations Specialist

Ciudad de México

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Bilingual Operations Specialist

Ciudad de México

View job