Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 42 reviews)); "Work life balance is good" ((in 37 reviews)); "Good culture and company values" ((in 32 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 35 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "No formal training for any positions." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 19 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 22, 2015

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people on my team I worked with were fabulous. I had many opportunities to work with great teams that let me learn new skills and was able to work in different parts of the organization. But who didn't, since it is a constant state of change.

Cons

The constant state of change, lack of focus, lack of honesty- despite the words and communication of transparency. Management only focuses on the bottom line and then even then can't make the company perform appropriately.

First Advantage Response

11y

Thank you for your input. We value honest feedback to help us continue to transform the industry and the company. Many thanks!

2.0

May 21, 2015

Low salary as compared across industry

Account manager

Recommend

CEO approval

Business Outlook

Pros

Health benefits, tuition reimbursement, career opportunities within various departments. Seems more lateral moves than upward mobility opportunity.

Cons

Lower than average industry salary, culture seems to be constantly at the cusp of change, but doesn't quite get there. Business units silo-ed; TAX and Background Screening

First Advantage Response

11y

Thanks for your review. We believe in our vision, and with employees like you, we can continue to transform the industry. We also encourage our employees to reach out to their HR partner or manager to provide any constructive ways to improve. Together we can make a difference! Many thanks!

4.0

May 18, 2015

Verifications

Team lead

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours, great benefits packaga

Cons

They are moving many jobs offshore

First Advantage Response

11y

Thanks for your review and balanced feedback!

Viewing 958 - 960 of 1,106 Reviews

Jobs at First Advantage

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