Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 69 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 42 reviews)); "Work life balance is good" ((in 37 reviews)); "Good culture and company values" ((in 32 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "low salary for language speakers" ((in 35 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "No formal training for any positions." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 19 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 12, 2015

CRRG

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work scheduling for contractors and employees

Cons

no room for moving up in the company, terrible management, mass layoffs, under paid for the amount of work

2.0

May 6, 2015

Not that good

Verification researcher

Recommend

CEO approval

Business Outlook

Pros

- great team - great people - good for cv but overall, the team made it worthwhile. It is not the company that made it so that your day went on.

Cons

- work load - lack of time management - lack of leadership - lack of communication and if done, it is minus for the small employee - most of us earn less than 1k/ month - no career growth

2.0

May 5, 2015

Challanging yet Rewarding...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Largest BI Company in the World; carries a strong brand name; challanges provide strong develpment and experience opportunities.

Cons

Company functions like a typical company reporting to a PE Firm.

First Advantage Response

11y

Thank you for your input. We value our employees and their honest feedback to help us continue to transform the industry and the company. We also encourage you to reach out to your manager or HR partner to provide constructive feedback and ways to improve. Together we can make a difference!

Viewing 961 - 963 of 1,106 Reviews

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