Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 68 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 32 reviews)); "The only thing great about this company are the flexible hours." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 35 reviews)); "The supervisor has no training skills or professionalism." ((in 25 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 2, 2014

First (Dis)Advantage

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Like most others have stated - good PTO, benefits fair, work remote, management disconnected so can get away with working only a few hours a day.

Cons

Nobody knows what's going on. Colossal disorganization as result of merging too many companies at once with no process plans. Company has outright said their goal is to grow global, so I guess that means to F over the U.S. customer base and employees, while they take their very average products and try to penetrate overseas markets wheres there's little competition. This has meant lots of lip service to U.S. based employees so impossible to know what's in store for you here. Very little growth opportunity in U.S. Do not work here unless you're going to a foreign office perhaps.

3.0

Aug 29, 2014

Experience was not so good nor that bad

Associate - operations

Recommend

CEO approval

Business Outlook

Pros

Great environment ..job location is good…colleagues are really good..just be yourself you can survive years over here..best place for girls..finally a great decision from management for girls that they should leave office at sharp 09 PM.

Cons

Many to be disclosed : 1. Worst Management 2. Non supportive managers 3. cafe average

2.0

Aug 28, 2014

Company that deserves no tax breaks because they keep taking jobs away from the USA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I work with, good benefit package.

Cons

The most stressful job I have ever had ! In a big hurry to get jobs to India, and have eliminated many USA jobs, causing a great concern to the current customers. Not being honest to customers or employees. Feel like they are just leading us on, do not want us to feel a part of the organization, or that we have something to share.

Viewing 1000 - 1002 of 1,106 Reviews

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