Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 68 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 32 reviews)); "The only thing great about this company are the flexible hours." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 35 reviews)); "The supervisor has no training skills or professionalism." ((in 25 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 25, 2014

Low morale

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being unemployed is better than a job here.

Cons

As the title says there is low morale among employees. These are people that have been there for 15+ years. One of the first things Mark Parise told employees when he took the CEO position is that he knows nothing about the screening business. Another thing he mentioned is that his job is to tell his boss when it is best to sell the companies (This company is owned by an equity firm). Good way to start off your tenure as CEO. They also give you your year end reviews then at the last minute they change the scoring system so it is hard to get any raises or bonus. The jobs are being pushed to India while the headaches are being kept in the United States. That is ok because in the next year or so there will be no more customers to cause headaches

1.0

Jul 25, 2014

Terrible Company with no Regard for Employees or Customers

Account manager

Recommend

CEO approval

Business Outlook

Pros

Offered employment so I could pay my bills; sue of the most intelligent people in the industry work (or worked) there.

Cons

No work/life balance; unrealistic expectations of employees; public bullying and shaming if current and previous employees; unfair payment - no commissions paid for month's earned; would not pay overtime but expected employees to work nights and weekends with no pay.

2.0

Jul 25, 2014