Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 68 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 32 reviews)); "The only thing great about this company are the flexible hours." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 35 reviews)); "The supervisor has no training skills or professionalism." ((in 25 reviews)); "Poor leadership and management." ((in 24 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 2, 2014

Boring

Senior quality analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing I can think of

Cons

Low pay grade, culture is bad

4.0

Jul 29, 2014

Positive change in progress after a merger.

It business analyst

Recommend

CEO approval

Business Outlook

Pros

The organization is going through a merger which brings opportunities for growth and development. A new culture is being implemented and skills are being reassigned or retrained where there is correlation. The future looks positive.

Cons

As part of a merger, change can be stressful as the organization is developing its identity, future strategy and new presence in the market. This is currently in progress, so this can be a good learning experience for the right individual.

4.0

Jul 28, 2014

High Pass, Exciting and Continuously Improving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Many opportunities to learn and grow. It is what you make of it. - Very fair compensation package - The company is continuously improving and I see positive improvements on many aspects

Cons

- It is high paced for the goals we have, it isn't a place to work if you are a 9 to 5, M thru F type of person for some departments

Viewing 1006 - 1008 of 1,106 Reviews

Jobs at First Advantage

Bilingual Procurement Manager

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Trilingual Customer Success Partner

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Implementation & Professional Services Partner

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Associate Scrum Master

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