Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 32 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 69 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 21, 2014

No 401k, no PTO, really low pay, and always laying off employees

General manager

Recommend

CEO approval

Business Outlook

Pros

There are no pros for the company.

Cons

No 401k, no PTO, really low pay, and always laying off employees, no expertise, and very low morale. This is the worst run firm I have ever been associated with. Do not accept a "job" here because of the above and its not a career.

3.0

Feb 19, 2014

work likfe balanced

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

managers are cool here work likfe balanced

Cons

technology side cant expect more , bre ready to work on junk things as its product based company

1.0

Feb 7, 2014

Worst company in America!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only thing great about this company are the flexible hours.

Cons

The pay is very low and raises don't happen that often. Also, the company benefits are horrible and they do not match your 401k. Management is horrible and they like to micro-manage. This company is very cheap. The have been outsourcing to India and layingoff people here in USA.

Viewing 1039 - 1041 of 1,106 Reviews

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Implementation & Professional Services Partner

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