Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 7, 2013

Challenging on boarding process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great town hall meeting! New CEO gets it...

Cons

Confused leadership, strategy and who are the customers anyways attitude.

1.0

Mar 22, 2013

Absolutely horrible a "disadvantage" to all employed here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The facilities provide oxygen and water needed for basic survival

Cons

Micromanagement, time cards required for professional level employees in the year 2013! they make you document every second of the day. 401k has no employer match, the fees are high, and the investment options are very poor, benefits in general are a joke and not comparable to a major employer, no room for advancement at all. Forget about having a career here.

3.0

Feb 7, 2013

Good Experience...Although Changed Over Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a new spin-off business years ago, there was a lot of opportunity to take on responsibility, make important contributions, enhance your career and help a young organization grow. Good accessibility to senior and C-level leadership when publicly traded, in my experience.

Cons

Noticeable morale shift after ownership change with former corporate parent three years ago and then privatization two years ago. Awkward leadership changes and irregular and somewhat contradictory communications on company vision, stability and progress during these periods, arguably when employee buy-in and commitment is needed most.

Viewing 1066 - 1068 of 1,106 Reviews

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