Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 75 reviews)); "The people were great and it was interesting" ((in 58 reviews)); "Benefits were good." ((in 39 reviews)); "Work life balance is good" ((in 37 reviews)); "Great team to work with." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "Very minimal training and development offered and non" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Dec 7, 2012

Good people in the trenches, needs stronger leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some fantastic employees here -- many remain loyal and do a great job in attracting and serving clients. Best part of the organization would be its excellent long-held client relationships.

Cons

Most employees do no have a clear picture of the company's goals and strategies for growth. Present CEO promised better communciation, top-down, but it hasn't happened.

4.0

Nov 15, 2012

Happu to be here

Human resources

Recommend

CEO approval

Business Outlook

Pros

Great place for work life balance Excellent work culture

Cons

None actually if you do your own job as expected

2.0

Nov 12, 2012

Where it Doesn't Pay to be Loyal

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the benefits of learning certain skills and gaining experience that has helped me land another job.

Cons

Outright lying to employees and assuring them that the company is stable - then turning around a month later and laying off 90% of the workers. There is little to no opportunity for growth, management will refuse to let employees apply for other jobs within the company. The culture and atmosphere is dire at best and moral is non-existent. Employees are demeaned and insulted on a weekly basis and additional work is piled on with no compensation in pay or benefit. No one has any idea of what is going on at any one point and the slackers and/or people with attitude problems are rewarded while loyal, reliable employees with over 5 years of continued and dedicated service are passed over or let go for no reason.

Viewing 1069 - 1071 of 1,105 Reviews

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