Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 18, 2011

good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexibility of home/work balance for employees.

Cons

communication from higher levels on down the ladder.

4.0

Oct 7, 2011

Average company in bad economy

Operations/background screening

Recommend

CEO approval

Business Outlook

Pros

Pto program is outstanding, most of the Managers,( at least in background screening operations)..seem fair and nice to work with, No weekend work, Good life work balance,...not much micromanagement..The new CEO Andy Macdonald seems like a real nice and smart man. Company corporat in very good location in the Center of the beautiful Tampa Bay region pretty much..

Cons

Wasteful spending in some departments- some people seem like they do nothing, fool around talking and walk around all day with taking 10 breaks and get away with it! And that type of behavior for the low pay hereis contagious. Very Low Compenation its almost 2012- $10-12 hour entry level in most positions. Most jobs are 10 or 11! 12 is the very high end. Health Benefits subpar for the low wages they provide. People get away with taking too much days off with no notice. Production guidelines in some departments are very subjective and confusing and this also goes with the types of errors they are looking for. Training in some departments can be subpar..

3.0

Sep 15, 2011

Used to be good

Human resources

Recommend

CEO approval

Business Outlook

Pros

Nice benefit and PTO package.

Cons

New senior management not as good as previous management.

Viewing 1090 - 1092 of 1,105 Reviews

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