Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 14, 2011

It's a Paycheck

Sales

Recommend

CEO approval

Business Outlook

Pros

Decent comp plan with flexible dress and flexible hours. No micromanagement (outside of CS) but con is that there is very minimal leadership either.

Cons

This company came to fruition off a great idea but jumped the gun on "go to market" instead of taking things slow and first organizing the businesses, creating processes and developing a structure. For years now, they have continued to upgrade the tape that holds the bandaides in place. Problem: Lack of preparation, poor leadership and minimal resources. They don't have the tools, money, manpower or leaders to re-vamp the entire company which is really what it needs.

5.0

Feb 27, 2011

Supportive, Savvy, and Growth oriented company.

Corporate sales executive

Recommend

CEO approval

Business Outlook

Pros

Focus on growth and development; trust in employees; desire to be great; support of work life balance; overall commitment to service excellence.

Cons

Broad and deep organization, so it can be difficult to always know what's going on in all areas of the business.

3.0

Nov 5, 2010

Working at FA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a good place to work to get some work experience and as temporary with no great hopes of career progression. Good if you a mother and you want a 8-4 job.

Cons

Not very good communication between members everything changes everyday and it can become a big mess. Long hours of work for some people who are suppose to be managers with very less pay

Viewing 1093 - 1095 of 1,105 Reviews

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