Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 5, 2009

Serving customers should be the "First" concern of First Advantage.

Manager

Recommend

CEO approval

Business Outlook

Pros

Industry leader in employment screening. At the forefront of utilyzing technology to improve services.

Cons

Repetitive, monotonous work day in and day out.

3.0

Aug 20, 2008

FADV...friends first

Investigative journalist

Recommend

CEO approval

Business Outlook

Pros

Summer fridays and the ability to telecommute. Understanding VP--knows his craft. OT available if willing to work the hours.

Cons

Short sighted micro-management and rampant favoritism. More time fixing non-problems than focusing on client demands.

2.0

Aug 4, 2008

Not recommended

Director

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home, ability to take time off as needed, benefits are comparable - not the worst I have ever had but not as good as I hear about from others. All benefits are pretty standard I think. Improved merics for bonus eligibility

Cons

corporate transparency, lack of executive communication,, no known business plan communicated, no published or known budgets for departments/department heads, no auomated metric tracking or metric goals established, extremely difficult to move up or over - departments are very seperate from each other, communication is discouraged, bonus opportunity isclose to zero. The amount possible is very little.

Viewing 1102 - 1104 of 1,105 Reviews

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