Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 1, 2026

Acquired our company and then laid us all off

Verification specialist

Recommend

CEO approval

Business Outlook

Pros

No pros that I can think of

Cons

They removed our sick time and gave us less PTO and more expensive health insurance that didn’t cover anything. They then laid off our entire team and replaced us with AI and employees in other countries to save money.

First Advantage Response

2mo

Thank you for taking the time to share your perspective. We understand that organizational changes can be incredibly difficult and personal, especially decisions related to benefits and staffing. While decisions about the use of new technologies are made with long‑term sustainability in mind, we recognize that their impact on individuals can be challenging. We value the contributions of all of our team members and remain committed to reviewing our practices to ensure we are supporting our workforce as thoughtfully and responsibly as possible. We wish you the best in your next chapter and appreciate the time you spent with us.

2.0

Feb 28, 2026

Nothing to review

Public records analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home and no other

Cons

Night shift, micro management, overload work

First Advantage Response

3mo

Thank you for taking time to provide feedback. We're glad to hear that the flexibility to work from home has been a positive part of your work experience. We also appreciate your honesty regarding the challenges you face with scheduling, management style and the general workload. We understand that a balanced workload and supportive management contribute to a positive employee experience, especially for teams who work non-traditional schedules. We appreciate this type of feedback as it helps us to see areas where we can improve. We continuously evaluate leadership practices to ensure that team members feel heard and supported, and we welcome your feedback and encourage you to reach out to your People and Culture Business Partner for further conversation. Thank you for all you do to contribute to our success!

3.0

Feb 27, 2026

a

Electronic data interchange analyst

Recommend

CEO approval

Business Outlook

Pros

good culture in the office

Cons

nothing to say all good

Viewing 19 - 21 of 1,105 Reviews

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