Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 70 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 34 reviews)); "Good work environment to work" ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 71 reviews)); "Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 33 reviews)); "The supervisor has no training skills or professionalism." ((in 21 reviews)); "Lots of leadership leaving" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

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3.3

42% would recommend to a friend

(1,105 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 12, 2026

good pay but repetitive work

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

well paid and option to work hybrid

Cons

very disorganised, my line manager had resigned the week I joined so I didn't have one for the first few weeks and any of my queries were passed on to someone else

First Advantage Response

3mo

Thank you for sharing your feedback. We’re glad the competitive pay and hybrid work option have contributed to a positive work experience. We’re also truly sorry that your onboarding felt disorganized. We understand how difficult it can be to start a new role without consistent support, especially when management transitions unexpectedly. Our People & Culture teams are actively working to strengthen onboarding processes and improve communication during team changes. We want to ensure employees always know where to turn when they need guidance. We appreciate your honesty and the work you do. Your feedback helps us continue to improve.

4.0

Feb 11, 2026

In my own opinion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Permanent work-from-home arrangement promoting work / life balance

Cons

Few opportunities for upward mobility

First Advantage Response

3mo

Thank you for sharing your feedback. We’re glad to hear that the work‑from‑home arrangement supports your work/life balance. We also appreciate your honesty about opportunities for upward mobility. Your growth matters to us, and our People & Culture teams continuously explore ways to strengthen career pathways, support development, and ensure employees feel they have room to learn, advance, and thrive here. We’re grateful for your feedback and for the work you do every day. Your perspective helps us continue evolving and building a culture we can all be proud of.

3.0

Feb 7, 2026

Ok

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Culture & People are good

Cons

Lack of growth in the organization

First Advantage Response

3mo

Thank you for taking the time to share your experience. We’re glad to hear you’ve had a positive connection with the people and the culture here, as we deeply care about teamwork as an integral value. We also appreciate your feedback regarding growth opportunities. We recognize how important career development is, and we continually look for ways to strengthen pathways for internal mobility, skill building, and long‑term advancement. Feedback like yours helps guide those efforts, and we encourage you to connect with your manager or People and Culture Business Partner so we can better support your goals. Thank you again for helping us continue to improve.

Viewing 22 - 24 of 1,105 Reviews

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