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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.2

      42% would recommend to a friend

      (1,107 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.2 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Nov 2, 2023

      Weekly Changes

      Sr. customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great. The start pay is $18 but if you have a little more experience than most it’s $19.25. Your productivity will get you a salary increase.

      Cons

      No down time until break, chat and lunch. Phones ring back to back. If you are a top worker they will have you in more than one queue, which means you’re taking more calls on top of your calls. You complain to Management about your stress and mental health, the reply will be there is nothing they can do. So if you have never worked in a call center A BUSY ONE. This company is not for you.

      4.0
      Nov 1, 2023

      Remote employment at its best

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive management who want you to grow, opportunities to try different areas of the company, being able to work from home

      Cons

      Not a lot of PTO, points system for attendance (6 points per missed day), wasted time in training.

      Viewing 280 - 282 of 1,107 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,172 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.