Firstsource Solutions Call Center Representative reviews

Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the flexible hours and variety in start times—providing work-life balance for our team members is one of our main focuses as an organization. We hear your concern regarding salary being based on experience. While we strive to ensure competitive and fair compensation, we continuously review our pay structure and policies to maintain equity and recognize the contributions of all employees. We appreciate the time you spent with us and the contributions you made during your tenure. We wish you continued success in your future endeavors.

Thank you for taking the time to leave feedback. We’re happy that you enjoyed working with our wonderful colleagues at the Derby site, however we are saddened to hear you suffered some stress in the role. Please be assured we take our colleagues wellbeing very seriously, as we are aware this can be an intense role. We have trained mental health first aiders at every site, and offer free, impartial counselling via our Simply Health benefits package, which we encourage all colleagues to take advantage of if needed.