Firstsource Solutions Customer Service Agent reviews

Thank you for your feedback. We’re pleased to hear you had a positive experience with our work environment and management team. We understand that opportunities for growth are important, and we’re continuously working to strengthen our development pathways and make progression more visible and accessible across all roles. We appreciate you sharing your experience and wish you all the best in your next steps.

Thank you for sharing your thoughts. We're glad to hear that you enjoyed working with our outstanding agents. We're disappointed to hear about your negative experience with the TLs and the workplace culture. We can assure you that we are continually working on improving our management processes and training, and creating a more positive work environment. Your feedback is valuable and helps us identify areas where we can do better.