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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Associate reviews

4.6

97% would recommend to a friend

(121 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

97% positive business outlook

Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

121 reviews
1.0
Jun 10, 2022

Feedback

Recommend
CEO approval
Business Outlook

Pros

Nothing to say. Nothing is good

Cons

No way to Improve. No enough salary. No respect

5.0
May 20, 2022

good

Recommend
CEO approval
Business Outlook

Pros

good management and good services

Cons

bad canteen is the only thing i found wrong in this company

avatar
Firstsource Solutions Response
3y
Thanks for writing in. Our people are at the centre of everything we do and giving them contemporary workplace conditions is a priority for us. We are taking your feedback and will address the areas we missed in delivering a great experience to you.
3.0
May 5, 2022

Bank Of Baroda Process

Recommend
CEO approval
Business Outlook

Pros

Company is good, But systems are bad.. They give you training and everything. But you should've to be comfortable with voice and that clumsy headset

Cons

Nothing at all I've face cons here

avatar
Firstsource Solutions Response
3y
Thanks for taking the time to share this feedback with us. We understand the importance of technology at the workplace and Firstsource is constantly committed to upgrading its professional technology solutions that can improve employee productivity.
Viewing 46 - 48 of 121 Reviews

Glassdoor has 4,295 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.