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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Associate reviews

4.6

97% would recommend to a friend

(121 total reviews)
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Ritesh Idnani

100% approve of CEO

97% positive business outlook

Customer Service Associate employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

121 reviews
2.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of free time, You can take as many breaks you want to and Nobody cares what you do, like whether you've reached the target and all nobody cares (not sure my team was like that).. So yeah very lenient.

Cons

This is a BPO, My colleagues, there were 23 in my team 20 of them were engineering graduates and Nobody could speak English including the trainer. Extremely low salary. No growth. Horrible canteen, food. Cab services..absolutely worst. Overall one F'd up place. Like one of those previous reviews states, if you're looking for a job where you can gossip, chit chat, do no work yet make some money... This is the place.

Viewing 115 - 117 of 121 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.