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Firstsource Solutions

Engaged Employer

Firstsource Solutions Fraud Management Systems reviews

3.7

67% would recommend to a friend

(8 total reviews)
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Ritesh Idnani

73% approve of CEO

Reviews by job title

8 reviews
1.0
Jan 14, 2024

About the job

Recommend
CEO approval
Business Outlook

Pros

Good pay Can work from home

Cons

Shift patterns 13:30-22:30 Constantly changing and moving people around

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. These benefits are integral to our commitment to creating a supportive and rewarding work environment. While shift patterns and role assignments may change, this approach helps us adapt to varying business needs and provides employees with diverse experiences and opportunities for growth.
1.0
Dec 6, 2023

Terrible

Recommend
CEO approval
Business Outlook

Pros

Started out OK and the people are great

Cons

Upper management take advantage far too often and blame this on the client, rarely ever paid correctly, virtually no benefits, not even able to read our contract, managers appointed by bootlicking

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We value open communication and are committed to addressing concerns raised by our team members. We understand the importance of fair compensation and accurate payment. We actively review our payment processes to ensure accuracy. We believe in a workplace where mutual respect is at the core of our values, we treat our staff with the same care and consideration that we expect them to extend to our customers. We understand that a contract of employment is a partnership based on fairness and collaboration, not a form of exploitation. We appreciate the dedication of our team members, and we are dedicated to fostering a work environment where everyone feels valued and supported in their professional journey
3.0
May 16, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Apprenticeship training opportunity and support

Cons

Robotic and no personal initiative

Viewing 4 - 6 of 8 Reviews

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