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Firstsource Solutions

Engaged Employer

Firstsource Solutions Operations Team Leader reviews

4.7

99% would recommend to a friend

(12 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

99% positive business outlook

Reviews by job title

12 reviews
5.0
Nov 12, 2025

Working Experience

Recommend
CEO approval
Business Outlook

Pros

Woking culture is people centric , social welfare program's and growth opportunities at glance

Cons

Need to run program for colleagues professional development

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Firstsource Solutions Response
7mo
Thank you for your valuable feedback! We’re delighted to hear that you appreciate our people-centric culture, social welfare initiatives, and the growth opportunities available at Firstsource. Continuous learning and upskilling are integral to our culture, and your feedback will be shared with the team to explore ways to further strengthen these initiatives.
5.0
Nov 11, 2025

Good for career growth

Recommend
CEO approval
Business Outlook

Pros

Company prefers internal seeded colleagues and make sure that the capable ones are achieving what they deserved with mentoring session and motivation.

Cons

Company prefers internal colleagues over external skills and knowledge which may lead to similar mindset and skill set in the company.

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Firstsource Solutions Response
7mo
Thank you for sharing your detailed feedback and for recognizing our focus on internal growth and mentoring. We truly appreciate your acknowledgment of how Firstsource supports and motivates capable employees to progress within the organization. While we take pride in nurturing and advancing internal employees, we also understand the importance of bringing in fresh perspectives and diverse skill sets. Your suggestion to prioritize skills alongside tenure is well noted and will be shared with the respective leadership teams for consideration in future talent planning.
5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Positive vibe, completely impressed with the professionalism and their take on customer service, The ambiance here is always inviting and comfortable.

Cons

Their staff is not only friendly but also highly skilled.

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Firstsource Solutions Response
8mo
Thank you for your feedback. We’re glad to hear that you value the positive work environment, professionalism, customer service focus, and skilled, friendly staff. We appreciate your recognition and will continue working to maintain a welcoming and professional workplace.
Viewing 1 - 3 of 12 Reviews

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