Firstsource Solutions Patient Service Representative reviews

3.6

59% would recommend to a friend

(14 total reviews)

Ritesh Idnani

Not enough data to show CEO approval

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (14 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

14 reviews

4.0

Dec 7, 2021

Overall- good company to work for

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

You work independently. Management is attentive to employee needs.

Cons

You can feel over worked some times as very often there is a shortage of staff.

Firstsource Solutions Response

4y

Thank you for taking the time to share your positive feedback. We are delighted to know that you are enjoying your experience with Firstsource and that you recommend us as an employer. We understand your concerns on periodic staffing shortages and that is currently one of our top priorities. Please reach out to your HR team should you need anything. Wishing you a long and fulfilling career with Firstsource.

5.0

Feb 18, 2021

Great Company

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful management, competitive wages, opportunity to advance, flexible.

Cons

Health care package is a bit pricey and marriage counseling is not covered.

1.0

Feb 2, 2021

Horrendous

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

The paycheck was the pro.

Cons

This company has poor Management, poor Training for employees, and horrible benefits.

Firstsource Solutions Response

5y

Thank you for your feedback. Our training team is dedicated to spending enough time to nurture our employees by providing curated and structured training sessions. Also, we provide Firstsourcers a wide range of benefits and have a team that continually reviews the compensation & benefits to be at par with market standards. Our teams strive for clarity and consistency in our communications with employees. How we manage and communicate is part of our company culture and we are always striving to be better at both. Your comments are helpful for our improvement. Wishing you well with your future endeavors.

Viewing 4 - 6 of 14 Reviews

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