Firstsource Solutions Patient Service Representative reviews

3.6

59% would recommend to a friend

(14 total reviews)

Ritesh Idnani

Not enough data to show CEO approval

58% positive business outlook

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Reviews by job title

14 reviews

1.0

Oct 15, 2018

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Would not even give 1 star to this company, it is the worst. DO NOT DO IT. I regret since day one. Very unprofessional

Cons

Everything!! management is terrible, you are on your own from day 1, lots of reports to do and systems you need to use without any proper training, there is NO communication, lots of work to be done, you come every morning not knowing what to do. Reach out to management and you get no response till hours later, understaffed so much in every location.

Firstsource Solutions Response

7y

Thank you for your valuable feedback. For us to make this a better experience we would require more details from you and would appreciate if you could share your contact details with us and we will get in touch with you.

2.0

Dec 13, 2017

Poor Management

Patient services representative

Recommend

CEO approval

Business Outlook

Pros

Pay, left to work by yourself.

Cons

Management, sub-par training, work load too small

3.0

Aug 10, 2016

Good place to gain career experience.

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

I was lucky and had a great supervisor so I enjoyed my job. Great work life balance, open door policy with management, and our office felt like a family most the time.

Cons

Depending on the position you are entering, the training might not really cover what you deal with on a day-to-day basis. Only a 1.5% raise each year, doesn't even cover inflation.

Firstsource Solutions Response

9y

Thank you for taking the time to leave your review. We are happy to hear that you enjoyed your time with us. We would like to take this opportunity to wish you all the very best in your future endeavours.

Viewing 10 - 12 of 14 Reviews

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