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Firstsource Solutions

Engaged Employer

Firstsource Solutions Patient Service Representative reviews

3.6

59% would recommend to a friend

(14 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

58% positive business outlook

Reviews by job title

14 reviews
3.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The work is enjoyable, always doing something different, get good vacation time

Cons

No chance to grow, raises are very small, they pay new employees more than you and want you to train them, Corporate office does a lot of fun things and if your not working at Corporate you cant enjoy those things. They sucker you into signing a no compete clause or you have to quit your job. Its hard to take a vacation because either the team lead is on vacation or the supervisor-you can't be off work when one of them are off. The 401 k payback is no good. They barely meet anything.

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Firstsource Solutions Response
5y
Thanks for taking the time to share your feedback. We are delighted to know that you enjoy your work and the amount of paid time off you receive. Employee-centricity is one of our core values - we ensure that our employees are provided with the competitive compensation-benefits package and fair growth opportunities. Also, we do provide an employee match of 401K for all our full-time employees. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our compensation and benefits package is on par with industry standards. We encourage you to connect with your local HR partner to discuss any additional concerns that you feel need to be addressed. As we have increased the number of employees working from home, we are exploring more options to conduct fun activities online and enhanced virtual engagement for all our employees. We take your feedback sincerely and hope that you will have more participation options in the near future. Wishing you a fulfilling career with Firstsource!
1.0
Jan 21, 2020

Horrid

Recommend
CEO approval
Business Outlook

Pros

Nothing good at all from this place.

Cons

Horrible bosses, horrible coworkers, shady,unorganized

1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Absolutely 0. A turn and burn factory. Want a job tomorrow? Look no further. Your CEO is INDIA and so will be your paychecks. Will hire anyone with a clean background and a pulse. Not even a good stepping stone job. Way better for much more $. Look elsewhere. You will NOT be promoted no matter what they say. The Chiefs are not leaving. Been there for decades. They do NOT care about you. Seen literally thousands come and go. Should you be outstanding you "might" get a . 12 - 15 raise. Yes that is in cents!

Cons

Went from a horrible job to a Collection Agency. If you can do that... work in Collections and get paid commissions accordingly. You will be written up any time you make bonus. Thereby negating bonus. 3 times in a row. 3 made bonus once. ALL 3 written up! If you need a fast job this is IT. Just do not even be hard on yourself or try too hard. Marginal seems best here. Want to wake up old sick people @8am sharp? Then demand they pay thousands @ 11. 00 per hr. then a perfect fit. See how the reality of that day works for you.

Viewing 7 - 9 of 14 Reviews

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