Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions CSA - Customer Service Associate reviews

      4.2

      83% would recommend to a friend

      (187 total reviews)
      avatar

      Ritesh Idnani

      88% approve of CEO

      86% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Career opportunities

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.8

      Work/Life balance

      Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      187 reviews
      5.0
      Nov 4, 2022

      Diwali Celebration

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      We celebrated Diwali in our company with tradational culture .

      Cons

      Next diwali celebration please provide bonus and sweet box

      avatar
      Firstsource Solutions Response
      3y
      Thank you for taking the time to share your feedback. We are happy to hear about your positive experience working with us. As you know our Firstsourcers work hard, and we recognise that which is why we spend a lot of time making sure we also have some fun at work – Great to know that you enjoyed this Diwali celebration at our office. Wishing you a fulfilling career with Firstsource.
      4.0
      Sep 29, 2022

      Overall great place to work

      Csa lowes
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rotational shift and leaves is the concern

      Cons

      Management was not good no work life

      Viewing 88 - 90 of 187 Reviews
      Related searches: Firstsource Solutions Customer Service Associate (CSA) jobs | Firstsource Solutions Customer Service Associate (CSA) salaries | Firstsource Solutions benefits | Firstsource Solutions Customer Service Associate (CSA) interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Associate (CSA) reviews

      Glassdoor has 4,315 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.