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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Customer Support Associate reviews

4.3

81% would recommend to a friend

(12 total reviews)
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Ritesh Idnani

82% approve of CEO

99% positive business outlook

Reviews by job title

12 reviews
4.0
Jul 30, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good with night shift free dinner

Cons

No cons as of now

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re happy to hear that you appreciate the free dinners during the night shift. Providing our employees with a comfortable and supportive environment, including perks like meals, is important to us, especially for those working late hours. We’re committed to continuing these efforts to make your experience as positive as possible.
3.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Better work environment. good opportunity for beginners freindly with immediade managers easy to get the job

Cons

internal politics difficult for getting hike in salary. there is no bonus for the employees no work culture cafeteria in one of disadvantage there is no proper monetory beneift

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you found the work environment positive and supportive. Our aim is to provide a welcoming space for beginners, with friendly immediate managers and a straightforward hiring process. We understand that internal politics can be a concern, and we have trained management on equality and fairness to address this issue. Salary hikes and bonuses are based on performance, and we strive to ensure that these are aligned with individual achievements. We are committed to fostering a diverse work culture to enhance the overall work environment.
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