Firstsource Solutions Senior Customer Support Associate reviews

4.3

81% would recommend to a friend

(12 total reviews)

Ritesh Idnani

82% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12 reviews

5.0

Feb 20, 2022

Salary, Environment

Senior customer support associate

Recommend

CEO approval

Business Outlook

Pros

Very good working culture. Having good growth Support

Cons

Deduction in fixed salary if you are not able to work 8 hour. They will consider half day.

5.0

Oct 24, 2021

Good work place

Senior customer support associate

Recommend

CEO approval

Business Outlook

Pros

Its good company for freshers

Cons

Need to improve salary package

1.0

Oct 24, 2014

Incompetent management and Broken Promises :(

Senior customer support associate

Recommend

CEO approval

Business Outlook

Pros

The only thing I am happy with FIRSTSOURCE is we get salary on time and apart from it nothing GOOD :( We will be treated unfair as we wont get leaves if required on emergencies even though if we have leave balance @f 20..

Cons

I'll be happy if you could treat us like normal human beings and also thing about increasing the wages as per the current standards, as the same salary from past 3 years wont improve anything as this is quite difficult to manage our lifes.

Viewing 10 - 12 of 12 Reviews

Jobs at Firstsource Solutions

Bilingual call center representative (2 Days Off)

Bilingual call center representative - Collections (2 Days Off)

Collections call center representative (2 Days Off)

Collections Representative