Item: Firstsource Solutions
Rating: 5
Author: Developer

Question 1

Is Firstsource Solutions a good company to work for as a Software Engineer?

Accepted Answer

Software Engineer professionals working at Firstsource Solutions have rated their employer with 3.4 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Software Engineer Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Firstsource Solutions.

Question 2

Does Firstsource Solutions pay Software Engineer employees well?

Accepted Answer

Software Engineer professionals rate their compensation and benefits at Firstsource Solutions with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Software Engineer salaries and benefits at Firstsource Solutions.

Question 3

What are the top reviewed jobs at Firstsource Solutions?

Accepted Answer

Customer Service Representative (324), Team Leader (163), Customer Service Advisor (151), CSA - Customer Service Associate (143), Customer Service Associate (123), Senior Associate (94), Senior CSA (71), Senior Analyst (68), Associate (67), Analyst (66), Assistant Manager (63), Customer Service (59), Process Leader (56), Customer Service Representative (CSR) (55), Claims Examiner (54)

Question 4

What are the pros of working at Firstsource Solutions according to real employee reviews?

Accepted Answer

"Started out OK and the people are great" ((in 137 reviews)); "good work environment and supportive" ((in 112 reviews)); "Can work from home if quality is good." ((in 93 reviews)); "work life balance is good" ((in 92 reviews)); "Good work culture and learning" ((in 91 reviews))

Question 5

What are the cons of working at Firstsource Solutions according to real employee reviews?

Accepted Answer

"Low salary and night shift" ((in 167 reviews)); "Unorganized and chaotic at times pay is low" ((in 155 reviews)); "The training is horrible, system trouble CONSTANTLY, you have to clock out when their systems go down." ((in 76 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 44 reviews)); "No job security and communication with HR's will be very worst." ((in 39 reviews))

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