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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,194 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Mar 19, 2026

      SoSo

      Benefits representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was decent. Had some holidays off.

      Cons

      The company makes you believe the job is permanent but end up being on a contract without knowing. No paid holidays. They also switch your position randomly.

      avatar
      Foundever Response
      1mo
      Thank you for taking the time to share your feedback and perspective. I’m glad to hear compensation and time off were positive aspects of your experience. Employment classifications, scheduling, and business needs can vary by program and client requirements, and associates are provided information regarding their role and employment status during the hiring and onboarding process. Feedback regarding communication and role expectations is valuable and helps teams continue improving the employee experience. I will also be sure this feedback is shared with the appropriate teams. Jasmin at Foundever
      2.0
      Mar 19, 2026

      Foundever

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good local colleauges, linkedin learning subscription

      Cons

      Bad salary, there is no annual raise for years, weak leadership, there is no employes care just on a marketing level.

      1.0
      Mar 18, 2026

      horrible skeezy company

      Customer service representative for usaa
      Recommend
      CEO approval
      Business Outlook

      Pros

      stable hours okayish pay and incentives

      Cons

      works you like robots, cant take a bathroom break, calls are non stop and they dont let you go into acw for 30 seconds in between to catch your breath and tale a sip of water. coaches dont know what their talking about in or out of training, will tell you one thing and then you get in trouble for following what they say because thats not actually how the metrics work. the metrics are impossible btw. QA is horrible

      avatar
      Foundever Response
      1mo
      Thank you for taking the time to share your experience and feedback. I’m glad to hear stable hours and compensation were positive aspects of your time with Foundever. I understand fast paced customer service environments can sometimes feel challenging, and feedback regarding communication, coaching consistency, and operational support is valuable as teams continue working to improve the employee experience. Foundever encourages associates to share concerns and feedback through MAX and People Services so issues can continue to be reviewed and addressed appropriately. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your perspective. Jasmin at Foundever
      Viewing 313 - 315 of 19,194 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.