Foundever reviews

3.9

78% would recommend to a friend

(19,194 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Paid more than anyone else - Easy job to get into the flow of - Leaders who are willing to work with you - Site often did little events for us to keep morale up

Cons

- Getting Accommodations is the equivalent of pulling teeth - Not for those who are easily offended or sensitive - 0 Job security, which is the reason for the turnover rate - They will fire you for being absent due to chronic illness - They will fire you over smaller things as well, such as forgetting to pay for a $2 snack

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Foundever Response
1mo
Thank you for sharing your experience and perspective. I’m glad to hear pay, leadership support, and team morale efforts were positive aspects of your time with Foundever. I understand workplace experiences can vary, and feedback regarding accommodations, attendance processes, and job stability is important as teams continue working to improve the employee experience. Foundever encourages associates to share concerns and feedback through the MAX annual survey and People Services so situations can be reviewed appropriately. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for taking the time to leave a review. Jasmin at Foundever
3.0
Mar 17, 2026

Good workplace for beginners

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good support from our management

Cons

Salary too low for workload

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Speechless to be honest .

Cons

That is the reality of Foundever Call Center... the facade is 'chocolate,' but behind the scenes, it’s all 'nepotism.' Success here isn’t about hard work; it’s about privilege and 'who you know.' When promotions depend on personal relationships with Operation Managers, you aren't in a workplace—you’re in a vicious cycle of injustice. The Bitter Reality: Double Standards: Managers who used to break rules (like phones on the floor) are the first to report employees for the same thing, even after shift hours. The "Speak Up" Trap: If you try to improve the workplace, you get 'Flagged' and your growth is frozen for a year. Silence on Harassment: Turning a blind eye to a harasser for a month just to protect the 'Company Image' is unforgivable. Management Abuse: Managers screaming at employees during Maghrib prayer, forbidding them from breaking their fast at their stations—a total lack of human respect. Toxic Environment (Physical & Mental): The hygiene is at an all-time low. Restrooms and stations are filthy. To save money, they turn off the AC, leaving the floor hot, crowded, and with a terrible smell. It’s a place that cares about its public image more than its people. They push incompetent "relatives" into management roles, then force them to resign when they fail, instead of admitting the initial mistake

Viewing 316 - 318 of 19,194 Reviews

Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.