Foundever reviews

3.9

77% would recommend to a friend

(19,142 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 8, 2011

Stressful and frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well, it's a job -- in this economy, that's something, I guess. The pay and benefits are consistent with other call centers.

Cons

Customer service is a stressful job no matter how you cut it; people are unhappy when calling in, and they transfer their dissatisfaction with the company to you as a person. This can be tempered with good management, but that's not how Sitel operates. Favoritism abounds and it doesn't matter how well you do your job, you're not going to get off the phones unless you're the supervisor's BFF.

2.0
Jan 15, 2011

Great people but poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very fast pace environment; people are great and dedicate;team works; Good place for folks willing to work hard and learn a lots in a short time.

Cons

Burn out quickly; Lot of churns; management changes too frequent; no long term strategy; Pay is below average; Loss many talented people who help built up the company

Viewing 19108 - 19110 of 19,142 Reviews

Glassdoor has 24,566 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.