Gensler reviews

3.6

66% would recommend to a friend

(2,473 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 4, 2017

Stay away

Recommend
CEO approval
Business Outlook

Pros

LA Office - Great lower and intermediate staff, some but not many good upper level senior associates and partners. Barbara Bouza is a good one, can't say the same for the other two who will be running the office.

Cons

Upper management is only looking out for themselves and the bonuses from bringing in work. Will underbid projects to get their bonuses. Will put the responsibility on the project managers and staff to get the project completed resulting often in massive unpaid overtime. They will then bill hours at a partners rate to the job weekly although they do little to nothing just so they can create the illusion of being profitable as a partner. And of course, you can guess who gets to work evenings and overtime to make up for the lost project revenue. There is no honesty or integrity among most of the partners. It is a culture that is rotting from the top down and the container has become so infused replacing replacing the people will only rotten them.

3.0
Aug 18, 2016

Great firm, not so great office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

World's largest architecture firm, well-known, prestige

Cons

Revolving door, under-staffed / over-stretched

3.0
Mar 7, 2025

Don't Work Here

Recommend
CEO approval
Business Outlook

Pros

Got exposure to a wide range of practice area types. In general designers are passionate, enthusiastic, and have good taste. There is a 'buffet' of professional development opportunities in house. Somehow leadership continues to secure interesting projects from around the world, likely due to Gensler's size & reputation as the 'biggest' firm by head count and revenue.

Cons

Don't expect to receive a Pip, just swift and sudden employment termination. HR is there to protect upper management from employees despite how they broadcast a 'family culture' and '1 Firm Firm' ethos. Don't let the platitudes fool you. The moment there's a downturn in the economy they will fire just as fast as they hire. Keep an eye on overall attrition, they'll never say it at the CEO annual update. Instead they'll talk about how many people they've hired always with the tone 'isn't this great?!' when in reality you can listen to last years numbers how big the firm was and with some simple math see how much churn occurs. I made the mistake of believing I could trust my leadership and confided in them about discussing career growth & expanded ways of contribution to the firm. Had they actually cared and asked basic questions like good leaders do, they would have found I saw myself growing with the firm for the next 10+ years to make a real impact. But instead, they holed up behind glass walled offices in their bubbles, make assumptions reading between the lines, and terminate you swiftly without remorse. They'll label you things like 'insubordinate' or 'rogue' to justify their actions and dismiss any need to understand. They've crafted a comfortable castle of ideas that don't welcome merit based discourse. It's a culture where it matters more to fit in and go along to get along than to seek what's in the best interest of the project or initiative. They don't see the value of debate to find the strongest or healthiest solutions. They assume everything you're doing is aimed at some tactic to climb the corporate ladder. If you come in seeking to serve with altruistic motives, be prepared to be misunderstood since they assume everyone is trying to push some kind of agenda. Annual reviews are a joke. Use it to comply if you want to keep your job. Don't use it as an honest conversation to grow as an individual and align how you can contribute best at the firm. It will be read by people who don't know you and won't make the time to talk with you face to face. Again, be prepared to be misunderstood. If you attempt to actually implement the platitudes they broadcast, be prepared for lots of resistance. Recognize no one wants to change, they simply want to tell the world and their clients what they want to hear so everyone feels good on the inside and not actually translate those intentions into real, tangible results. Learn to see the disparity between a vision statement and the real demands of the project discussed behind closed doors. Strawman teams on the rise. In general whenever possible design production gets offshored to other countries while the client relationship is maintained by 1 or 2 faces close to the client. This hollows out space & time for true mentorship to occur within an office and very rarely does someone stay on a project from concept through completion. Handling staffing and onboarding is a nightmare given how much of a revolving door happens.

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Gensler Response
1y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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