Gensler reviews

3.7

67% would recommend to a friend

(2,471 total reviews)
avatar

Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.7 out of 5 stars, based on 2,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Many people there start out as really good. Some even stay that way. There are some really talented and intelligent people at Gensler. Others are even experienced and skilled. However none of these pros are what the place is about.

Cons

Gensler is anything but a meritocracy. It’s a political shark tank, with principals swarming one another for power. Cozy up to the wrong person or fail to cozy up to the right one and your career goes down the drain. A belief that doing good work is a path to success will get you nowhere at Gensler. Instead you must avoid work and spend all of your time and energy self promoting and building relationships which you can later use to your advantage. Don’t see these as true relationships however. They are political capital in human form, to be used to your own personal advantage as and when you see fit. Spend your political capital wisely thought because everyone else is doing the same thing. Spend your human chips before they spend you! Can you say “Toxic?!” Gensler’s compensation scheme is a shell game, designed to withhold 20% or more of your earnings on a revolving annual basis, all in order to benefit the company’s bottom line and top management’s wallets. Roughly one third of all staff are pure overhead, and an even greater percentage of the overall payroll goes to non-billable activity and management. The upshot is that if you’re a true doer, someone who is good at your craft, you’re not likely to be advanced or compensated well because that’s not what the company values. Of course the company pretends to value collaboration and teamwork but the fact is, they value hunger and power much more. At some level, everyone is afraid and as such there’s constant backstabbing and misbehavior I all directions and at all levels. Dianne and Andy, the co-CEOs are like bad TV evangelists, and totally unconvincing. I once watched Andy spray a can of silly string on the aging Art Gensler’s bald head (as he was recovering from serious hip surgery) in front of over a thousand people. Staged as good fun, it felt way more like a power play as Dianne and Andy pushed the overly generous Art Gensler out of the company he created and mistakenly gave to them to run. Gross!

1.0
Mar 18, 2024

Warning to Applicants

Recommend
CEO approval
Business Outlook

Pros

Decent compensation + benefits compared to other local firms. Coworkers are generally kind, projects can be interesting, and there is some flexibility in your career path.

Cons

Company is moving to a 5-day in-office work week (in-effect in April). This is after promoting Hybrid schedules for years and designing the office for a Hybrid work environment. Work-life balance is terrible and about to get significantly worse. Most people here are overworked, project deadlines are unreasonable, and regional/firmwide management does not care about you. Even after proving we can still complete our crazy workloads on time whether at home or at the office, the firm decides to take away the little bit of flexibility we have left. Just insane decision-making from a firm that prides itself on research and innovation. It’s all a facade to try to get you in the door, but once you are in they will work you til you burnout or til they decide they don’t need you anymore.

avatar
Gensler Response
2y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership. To clarify, as of April 22nd we will no longer support a hybrid work model without a Reasonable Accommodation; however, we absolutely support and will be supporting flexibility as needed for our people to manage personal needs and demands in order to balance work and life.
3.0
Apr 25, 2020

Vanilla Sky at Gensler

Recommend
CEO approval
Business Outlook

Pros

Gensler is a fun, creative atmosphere, lots of learning, and networking opportunities. Being the largest archi-design firm with 1000's of projects, vendors are chomping at the bit to get their foot in the door and speak to you. Very competitive as well, good-natured people. If you're able to maneuver through the process, you should be able to do well.

Cons

I worked at Gensler for several years at one of the larger offices, NY and LA being the largest approx 600 people in these offices pre COVID-19 and got to know the big players and typical office politics of a company this size. So what to expect?? -Lot's of favoritism. -Your hustle means nothing unless studio heads want to acknowledge you. -Becoming an Associate, you may as well hire a PR firm to bang a gong in your name. I've seen people work two years get associates. I also have seen people ten years and suck it up better luck next year, buddy. Its who you know not what you do. Some people may take offense to this, but in the larger scheme, that's the Gensler worker politics. Adapt quickly, sink or swim.

avatar
Gensler Response
6y
Our world and our communities have been thrust into an unprecedented crisis that changes daily. This is causing upheaval and uncertainty in our economy. Unfortunately, we are seeing an impact in our business. As a firm that values its people, these decisions are extremely difficult. We will continue to do everything we can to make our team member experience as rewarding as possible. We appreciate your feedback and will share your comments with the firm’s leadership.
Viewing 7 - 9 of 2,471 Reviews

Glassdoor has 2,835 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.