Gensler reviews

3.7

67% would recommend to a friend

(2,471 total reviews)
avatar

Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.7 out of 5 stars, based on 2,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

One upside is the vibrant community of driven young designers, fostering energetic collaboration.

Cons

Dear Future Gensler Designer, I write this with respect, and hope you reconsider signing on with Gensler. I joined with enthusiasm, logging 45-60 hour weeks on endless spec law-firm layouts and redlines that no one else would touch. Despite my dedication, I was ultimately let go without any real feedback and often left idle, not for lack of effort but because of incompetent project managers who do not communicate with you at all. Favoritism is the currency there: without an internal sponsor, you’re invisible. You’ll be relegated to the grunt work—the critical but small-scale projects that keep the firm afloat yet earn no recognition. The culture feels insular and, at times, cult-like, rewarding personal connections over talent and drive. This isn’t hyperbole. If you trade your passion and skills for the Gensler name, you risk burnout and obscurity. You deserve leadership that provides clear expectations, meaningful work, and sincere acknowledgement of your contributions, not endless tasks that vanish into the firm’s margins. Protect your career and your well-being. Seek a workplace where your talent is visible, your time is valued, and your growth is genuine. Trust me, there are other companies out there for you; to me, Gensler was the rock bottom.

avatar
Gensler Response
1y
We appreciate your feedback and will share your comments with leadership. It is reassuring to hear that you've landed somewhere that is more aligned with your expectations.
2.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

-Incredibly talented architects and designers working on impressive projects -Amazing (and usually high-profile) clients -Nice office (though the location isn't great) -Strong company heritage and reputation, with a warm-and-fuzzy origin story -A few great leaders and teammates that were inspiring to work around

Cons

-Very old-school and rigid approach to flexibility and WFH, etc. -No growth track for Design Managers whatsoever -The Design Manager role is brutal and stressful - it seems like this is the case no matter which geography you work in or what team you are on. (All those I interacted with were overworked and underpaid, and were frequently treated with intense condescension and sometimes even disrespect by senior colleagues. I felt like things were very toxic at times.) -In my experience, there was an asinine approach to project pricing and structuring which left teams feeling chronically stretched thin, and anxious about being unable to bill accurate hours - essentially we would be shamed by leadership for not being 'fully staffed' (even when we were but we just couldn't bill real hours) OR for billing accurate hours and creating 'held time' (hours that can't be billed to the client) -In general, while there is a focus on growth and development, the promotion process (similar to at many architecture firms) felt very subjective and 'icky' -- you are promoted to appointments essentially based on politics: are you well-liked by the right people? do you work after hours? do you 'drink the Kool Aid' and volunteer to take on extra work when you're already living at the office?

avatar
Gensler Response
4y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
1.0
Dec 28, 2019

Worst Experience

Recommend
CEO approval
Business Outlook

Pros

-You get to work for some of the largest companies in the world -

Cons

-Toxic, gossip-y culture with high turnover - Cliques (you are either in, or out. If you don't play the game and are out of the clique, they find ways to get rid of you) -Timesheets (you have to track and enter every single hour of your day and which projectd you worked for. Takes a long time to fill). Buying copyrights to things like fonts and stock photography does not usually happen. -Pay

avatar
Gensler Response
6y
Thank you for your feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues, including direct access to leadership and HR professionals within our firm, as well as by phone or webform. We train and encourage our team members to use the channel that they are most comfortable with. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect.
Viewing 22 - 24 of 2,471 Reviews

Glassdoor has 2,835 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.