Gensler reviews

3.7

67% would recommend to a friend

(2,471 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

80% approve of CEO

56% positive business outlook

Gensler has an employee rating of 3.7 out of 5 stars, based on 2,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Office located in a historic building.

Cons

Lack of structure, management, transparency and trust. "Senior" leadership need to grow up! A lot of hand holding in this office. They can't even manage their own schedules or expenses. They treat staff like they're only there to serve a purpose, catering to them. It's embarrassing to see how rude and selfish the titled staff are. I would not recommend this place, at all. It's a constant revolving door. Principals need to realize that being Principal doesn't mean you can treat staff like they're servants who will drop everything that second for them. It’s frustrating and upsetting to constantly deal with obnoxious childish attitudes from grown adults and having to look the other way because they’re titled staff. People are just plain mean here. They only compliment and praise those who are loud and egotistical while the quiet busy bees are ignored. No one knows how to properly manager and there is a lot of favoritism. If you're obnoxiously loud, condescending, selfish, and need to constantly praise yourself for your work, this is the place for you. You’ll do well with all the other rude people in this office.

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Gensler Response
6y
Thank you for your feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues. Channels that include HR as a reporting partner; in addition to, channels that provide direct access to the appropriate point of contact and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect.
1.0
Sep 1, 2022

Shockingly Toxic

Recommend
CEO approval
Business Outlook

Pros

Good pay compared to other firms in the city. Cool projects.

Cons

I will let my former coworkers speak for themselves by sharing how they spoke with me, here are there quotes as I remember them. "It takes at least 6 months to be accepted by people here. This office is a beast. I don't know what it is." "Do you watch the news? So you know the state of the economy? It's the most uncertain it's ever been, even more so than during covid. You know the architecture industry is the first to lay off. I'm not saying this is a threat, but if you aren't in the office, people just forget about you. It's just not their priority to respond to your messages asking for things to do when you aren't in office." -office leader, while I'm home with covid, asking for things to do. "I don't have anything for you to work on, so you should just take some of your paid time off." - coworker (failing) to delegate project tasks "We are a hybrid office" - recruiter as I was getting hired. An email days into starting explained the office would soon go back to full time in office without any days allowed to work from home. New hires are not allowed to work from home. "Put your designer cap on and figure it out"- senior designer, I was asking for guidance on something new to me. "Don't expect to learn software on the job here. X spent his evenings staying late to learn new software" - leadership "You have to be really loud and extroverted to succeed in this office. You can't be quiet or introverted here." - leadership

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Gensler Response
3y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
2.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Gensler is a great company. Strong culture, visionary leaders, great talent, amazing projects. Co-CEO's are rock stars that have industry-leading voices.

Cons

Chicago office is in decline. New office leadership have spent millions on incremental changes to the office while business has declined resulting in layoffs. Office leadership is unusually disengaged from the people they should be leading (very counter to the Gensler culture) After several non-sensical and confusing re-orgs + a round of layoffs, it's time for firmwide leadership to step in and get this once-great office back on track.

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Gensler Response
6y
Thanks for providing feedback on your experience at Gensler. We treat the concerns of everyone at our firm seriously and have a robust system with multiple channels for raising questions and reporting issues. Encouraging our people to ask questions and raise issues is critical to supporting our culture and our values of integrity, trust, and mutual respect.
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Glassdoor has 2,835 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.