Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 16 reviews)); "Nice people and good hours." ((in 12 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 11 reviews)); "Coworkers are friendly and welcoming." ((in 9 reviews)); "Flexible hours and quarterly activities." ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 21 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "Absolutely abysmal training to new hires, or no training to speak of." ((in 6 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

Skip to content Skip to footer

Notifications

Global Response

Part of Connexus Resource Group

Global Response reviews

Compare reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

Dec 14, 2021

High School

Client support

Recommend

CEO approval

Business Outlook

Pros

Easy Job Facility Staff is cool

Cons

They pay men more, new hire men get paid $1.75 more than female workers. If you ask for an increase or mention any sort of raise, even if you've been there for over 2 years they BS you and offer you a quarter, literally a 25¢ raise. I've witness this 4 times since I've worked there. I was given 50¢ raise because I threatened to quit.🙄.

Global Response Response

We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

5.0

Mar 31, 2020

Great place to work

Brand specialist

Recommend

CEO approval

Business Outlook

Pros

Fun management and co-workers, as long as you're open to coaching, they will work with you

Cons

If you're really good at one thing, they won't let you learn anything else

Global Response Response

We appreciate the time you took to provide the feedback.

4.0

Mar 4, 2020

Brand specialist

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

weekly salary, good benefits 401k

Cons

poor pay, no overtime, management

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 43 - 45 of 263 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits