Goodwill Case Manager reviews

2.9

96% would recommend to a friend

(72 total reviews)

Catherine Meloy

100% approve of CEO

82% positive business outlook

Case Manager employees have rated Goodwill with 2.9 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Case Manager professionals have an average working experience there. Goodwill is rated 22% below average by Case Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

72 reviews
1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible and forgiving when it comes to taking time away from work or responsibilities

Cons

Low compensation, inconsistent management practices, and lack of professional boundaries contribute to high turnover and a challenging work environment.

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- benefits - experience - work makes a difference in people's lives

Cons

- administration is profit driven - micromanaging - not flexibility - low pay

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice to work for a mission driven organization

Cons

Bad culture and low pay for work

Viewing 1 - 3 of 72 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.