Is Goodwill a good company to work for as a Manager?

Manager professionals working at Goodwill have rated their employer with 2.8 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Manager interview questions at Goodwill .

Does Goodwill pay Manager employees well?

Manager professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 128 anonymously submitted employee reviews. This is 7.7% worse than the company average rating for salary and benefits. Find out more about Manager salaries and benefits at Goodwill .

How happy are Manager professionals working at Goodwill?

30% of Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Manager professionals have also rated Goodwill with a 2.1 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.4 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Manager reviews

2.8

30% would recommend to a friend

(128 total reviews)

Catherine Meloy

15% approve of CEO

33% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Career opportunities

2.5

Compensation and benefits

2.4

Culture & values

2.1

Work/Life balance

1.9

Senior management

Manager employees have rated Goodwill with 2.8 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Manager professionals have an average working experience there. Goodwill is rated 25% below average by Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

1.0

Dec 15, 2024

This company is disfunctional

Manager

Recommend

CEO approval

Business Outlook

Pros

Less hours than normal retail. Good discount on products.

Cons

Just about everything else. The back office people in charge of Payroll, HR, and Shopgoodwill are horrible! They don't care and it shows!

3.0

Nov 25, 2024

Great mission but...

Manager

Recommend

CEO approval

Business Outlook

Pros

A powerful mission with a wonderful, diverse staff.

Cons

Long, hard hours, often blurring boundaries, inconsistent policy, no performance reviews.

5.0

Oct 25, 2024

Good company

Manager

Recommend

CEO approval

Business Outlook

Pros

This organization offers a lot of resources to the community and partners with other organizations to remain sustainable.

Cons

Sometimes pay can be low depending on position, but there are a lot of opportunities for growth and advancement.

Viewing 10 - 12 of 128 Reviews

Jobs at Goodwill

Retail Operations Manager

Retail Assistant Manager

Store Manager (23rd & Meridian)

Store Manager (12th & Rockford)

Marketing & Communications Manager

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Goodwill

Goodwill Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This company is disfunctional

Great mission but...

Good company

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Goodwill reviews FAQs

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