Is Goodwill a good company to work for as a Program Manager?

Program Manager professionals working at Goodwill have rated their employer with 3.7 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Manager interview questions at Goodwill .

Does Goodwill pay Program Manager employees well?

Program Manager professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 28 anonymously submitted employee reviews. This is 7.7% worse than the company average rating for salary and benefits. Find out more about Program Manager salaries and benefits at Goodwill .

How happy are Program Manager professionals working at Goodwill?

59% of Program Manager employees at Goodwill would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Program Manager professionals have also rated Goodwill with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Benefits and you meet some great coworkers" ((in 373 reviews)); "Flexible hours and good if you’re in school" ((in 191 reviews)); "They also were great for the employees" ((in 119 reviews)); "The work environment was good" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 879 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 275 reviews)); "Upper management does not care if you are trying your best" ((in 202 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 88 reviews))

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Goodwill

Goodwill Program Manager reviews

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3.7

59% would recommend to a friend

(28 total reviews)

Catherine Meloy

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Senior management

3.5

Diversity & inclusion

3.4

Culture & values

2.8

Career opportunities

2.5

Compensation and benefits

Program Manager employees have rated Goodwill with 3.7 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Program Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Program Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

28 reviews

1.0

Dec 21, 2014

Goodwill Industries- Knoxville

Program manager

Recommend

CEO approval

Business Outlook

Pros

Large offices, friendly co-workers, able to help disadvantaged clients

Cons

high stress, unreasonably low pay, very high turnover, company is very money motivated for a "non-profit"

3.0

Mar 10, 2014

Program Manager

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great client interaction. Nice offices. Discount in the retail operations.

Cons

Low pay, poorly managed. Micro-management from mid-level employees is overbearing.

4.0

Feb 6, 2014

Good hoping for better soon :-)

Program manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits. They hire smart folks to grow the work and have a great team that tries to lift morale and take suggestions from employees.

Cons

Unfortunately there are few opportunities for upward mobility and there are no clear defined career pathways within the organization although career pathways are part of the mission.

Viewing 25 - 27 of 28 Reviews

Jobs at Goodwill

GRANTS & PROGRAMS COORDINATOR

Employment Program Manager (Washington)

Donor Development and Experience Manager

Youth Program Manager

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Goodwill Program Manager reviews

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Goodwill Industries- Knoxville

Program Manager

Good hoping for better soon :-)

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