Goodwill Retail Sales Associate reviews

3.6

78% would recommend to a friend

(287 total reviews)

Catherine Meloy

65% approve of CEO

37% positive business outlook

Retail Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 287 company reviews on Glassdoor. This indicates that most Retail Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

287 reviews
5.0
Jan 13, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Great hours and benefits! Always felt like I was helping for a bigger cause!

Cons

Can be long monotonous days and you deal with a lot of flack from customers about raising prices.

4.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to have different tasks that include door donation handling, cashier, tagging, organizing clothes, and customer service.

Cons

did not get as many hours as I wanted.

Viewing 7 - 9 of 287 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.