Goodwill Retail Store Manager reviews

4.1

98% would recommend to a friend

(29 total reviews)

Catherine Meloy

100% approve of CEO

98% positive business outlook

Retail Store Manager employees have rated Goodwill with 4.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Retail Store Manager professionals have an excellent working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Store Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

29 reviews
4.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are available to almost all team members Compassionate leadership Involved leadership and HR Autonomy and support Opportunity for growth Scholarships and other offerings Lots of internal training

Cons

Restricted time and labour resources Asked to do a lot by those somewhat unfamiliar with the role Communication and transparency could be improved, better understanding what each department is doing and how they contribute to mission. Too reactive/doing a lot of things poor -okay versus proactively doing less things but well - excellence Benefits coverage isn't great, dental, therapy, optician especially Compensation is difficult to understand

4.0
Feb 14, 2025

Manager

Recommend
CEO approval
Business Outlook

Pros

Good workers Inclusion Training program

Cons

Long hours Work life balance

5.0
Dec 14, 2024

Awesome company

Recommend
CEO approval
Business Outlook

Pros

Leadership support and interest is unmatched

Cons

Communication between store management and support departments needs improvement

Viewing 1 - 3 of 29 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.