Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Work is relatively easy, and the people you work with are great. Lots of free time to do what you like on a computer, great occupation for someone going to school.

Cons

Poor management. Awful customers. Rarely is anyone truly backed for the decisions they make on the spot when it comes to a tough customer, even if dealt with by-the-book. There is always someone saying,"Well, you should've told them..."

4.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of upward mobility, many different locations worldwide. You will definitely learn the hotel business working for Hilton and can go anywhere with that experience.

Cons

Long hours are expected, not much time off. That is the price that you pay for the experience that you get working there.

Viewing 7369 - 7371 of 7,543 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.