Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 333 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Great work life balance and ability to create own projects" ((in 206 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 414 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,549 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

May 10, 2017

depends on the property you work at

Human resources

Recommend

CEO approval

Business Outlook

Pros

discounted hotel rooms for the employees and family

Cons

no work life balance, 6 days long hours expected. really high medical benefit cost

Hilton Response

9y

Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

4.0

Apr 26, 2017

Great Place to Work

Director

Recommend

CEO approval

Business Outlook

Pros

Corporate is very pro-employee/team member

Cons

The company can play favorites. Often poor communication from divisional leadership

Hilton Response

9y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share any ideas you may have on improving communication between team members with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.

4.0

Apr 24, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel benefits allow for global visibility

Cons

pay rate is not in line with the market

Hilton Response

9y

Thank you for taking the time to provide us this feedback as we respect and acknowledge that you have responsibilities outside of Hilton. As leaders, we try to do what we can in order to help people maintain a work-life balance with an effort to help them accomplish their goals and meet multiple demands. Of course, we recognize the difficulties inherent in this balance with a business that is 24/7. If you find that your workload is inappropriately and adversely affecting your personal life, your health or your ability to service our clients, we encourage you to speak with your manager or HR team. This direct feedback helps us continually evaluate what's working or and any areas of opportunity for improvement.

Viewing 211 - 213 of 7,549 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

depends on the property you work at

Great Place to Work

Director

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