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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,553 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 14, 2014

      Concierge Hilton Columbus at Easton

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hilton Worldwide has lots of property's across the world. Lots of opportunity for growth. Great leaders. Pay is reasonable for work required. Very good employee involvement and empowerment. Company has great benefits/perks such as tuition reimbursement, travel discounts for the employee as well as family and friends, and employee cafeteria with free food.

      Cons

      Some front office managers could use improvement on manager to employee communication skills.

      3.0
      Oct 11, 2014

      Low pay

      Receptionist (front desk)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues. Staff discounts for hotels. Free food for lunch. Appreciation for doing a good job. Good training.

      Cons

      Low pay. Poor food in staff canteens. Only get 30 minute break in 8 hour shift. Never leave on time but not paid for overtime. Always understaffed. Unsociable hours. Staff discounts are mostly hard to get a hold of.

      2.0
      Sep 29, 2014

      No work/life balance for very meager compensation

      Assistant restaurant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with some nice people, Hilton employee perks (that would have been great if you ever actually were allowed to take time off), great 401k package and full benefits.

      Cons

      terrible hours, compensation, time-off policies, having less respect and benefits than the employees you are managing (unionized), lack of control, lack of opportunities to move up. The hours (between 10-12 a day, and 5-6 days a week) sometimes ran into each other, where you would be working 3pm–2am, take a nap at the hotel, then open the restaurants at 6am and work until 3pm again. No consideration given in either compensation or future requests for time off.

      Viewing 265 - 267 of 7,553 Reviews
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      Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.