Intact reviews

3.8

72% would recommend to a friend

(2,174 total reviews)
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Charles Brindamour

87% approve of CEO

74% positive business outlook

Intact has an employee rating of 3.8 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 17, 2019

great company

Recommend
CEO approval
Business Outlook

Pros

benefits are good unlike other places - bonus, extended care benefits, pension. work from home is great. as long as you do your work and do it well you are okay for the most part.

Cons

management needs an overhaul. some of the lawyers don't have the experience their years of call merit nor the expertise. some lawyers micromanage and are difficult. pay is average.

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Intact Response
6y
Thank you for your review. We are pleased you are appreciative of our total rewards package – employees rate our benefits very highly and appreciate the level of personalization from transit to Employee stock purchase – its not the average program.
4.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The office environment is great. Employees and managers are all very friendly and supportive. Good benefits and discounts on insurance.

Cons

They'll drive the importance of SLA's into you forever, and shame you into working overtime. If you decide to not work overtime a few occasions it will get brought up at performance reviews. Any position involving the call centre can be toxic as they expect you at your desk during your scheduled times, no exceptions. They say there is opportunity for growth but that is usually limited to the department you are already in; your chances of branching out are slim.

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Intact Response
7y
Thank you for your review. We take all concerns very seriously. We strive to instill a good work/life balance for all of our employees all of the time and we’re sorry you didn’t feel you had the balance.
2.0
May 12, 2019

Very political environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work hours flexible, some remote work

Cons

Very political. I have seen people producing a lot of good work and yet they did not receive any credit. On the other side, a lot of people aren't busy and they go around and promote their work. Well, other's work...

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Intact Response
6y
Thank you for your review.
Viewing 583 - 585 of 2,174 Reviews

Glassdoor has 2,944 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.