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      Intact

      Engaged Employer

      Intact reviews

      3.9

      75% would recommend to a friend

      (2,161 total reviews)
      avatar

      Charles Brindamour

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Senior management

      3.6

      Career opportunities

      Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 8, 2019

      I enjoy working at Intact

      Senior user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      First of all, Intact is a product-oriented company, not an agency, where people work on tones of different projects at the same time and don't have other life than work-work-work. I worked in many different not-product companies before joining Intact and I’ve never had the same freedom to do a real UX as I have now at the lab. I don’t have to constantly prove that I need to do this or that type of activity. If I need to do some workshops, run a round of research, do an interview with customers, I always have a green light for that. Every time I speak with my ex-colleagues from other companies, I realize that I’m so lucky working at Intact lab, cause I have everything I need to deliver a great user experience. All my solutions are client-centered because I had time, all recourses and right instruments in my hands to understand who my customers are, so I design solutions for them, not for some fiction ones, imaginable users. This fact makes me happy and I feel accomplished at my current place. If you really care about users, you are passioned by research, you want to find your own voice and you want to be heard, this place is for you.

      Cons

      Sometimes, management could be a little bit more organized, but this is not a bit issue. Overall everything seems work fine last years

      avatar
      Intact Response
      6y
      Thank you for your review. You've seen Intact Lab grow from the ground up and it's thanks to you and your colleagues who have been instrumental in this amazing story! Thank you for all of your contributions--we really appreciate it.
      3.0
      Jul 8, 2019

      Ottawa Underwriter exp

      Senior personal lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stable job - decent pay for junior staff - good benefits - good working hours - good industry experience if you're starting out

      Cons

      - There is a severe lack of knowledge and experience among the staff and management. For the most part, the Ottawa office is comprised of Text Book underwriters and managers, no one truly has a firm grasp over the construction, financial, automotive, farming, and recreational industry to say the least. - When you catch brokers time and time again being unethical, management lets it slide because they write business but in that vry act, you're now placing unnecessary risk upon the company and setting a poor precedent with brokers - Pay is extremely low for skilled and talented staff - If you're a protectionist who strives for consistency, and takes the work you do seriously, this wont be a place you'll want to stay long. (Can't speak for other regional offices)

      avatar
      Intact Response
      6y
      Thank you for sharing your positive feedback on our salary and benefits. Since you have worked with us, you know we are led by our values. Given integrity and excellence are two of our values, your review will be shared with management as we take these comments seriously.
      1.0
      Feb 5, 2019

      Horrible company culture

      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good package in terms of salary, benefits, pension but that's about it.

      Cons

      Horrible environment and culture. Management lead by instilling fear in their employees instead of leading by example and real leadership. People constantly talk down about others. Very hierarchical, titles mean everything in this company,

      avatar
      Intact Response
      7y
      Thank you for your review. We’re sorry to hear that you’ve had issues with your manager. We encourage you to reach out to your HR Consultant to discuss your experience and concerns and we will share your review with Human Resources. People are our biggest strength and respect is an important value and at the foundation of Intact. Your voice matters.
      Viewing 208 - 210 of 2,161 Reviews
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      ReviewsIntact reviews

      Glassdoor has 2,928 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.