Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (88) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 247 reviews)); "Everything is good here and people are great" ((in 157 reviews)); "good work life balance :)" ((in 152 reviews)); "Supporting management and great work ethic" ((in 110 reviews)); "Some teams are great but there's always this one overconfident person with a self" ((in 70 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 101 reviews)); "Low salary for the amount of work" ((in 73 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews)); "If you have a toxic manager, even if you face bullying, harassment or discrimination, HR or the top management will do nothing but listen." ((in 6 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,161 total reviews)

Charles Brindamour

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 2, 2018

Intact is a great company to start at after graduating

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Management and colleagues are super helpful and will help out when you need assistance. Training is also good. Training coordinators go above and beyond to teach content and make it engaging (even if some of it is super bland and boring)

Cons

Doing a lot more work than how much you’re getting paid for.

Intact Response

7y

Thank you for your review. We're happy to hear that you've had a great experience with us as a recent grad! We're investing in our learning and development programs to make sure that we provide both theory and practical training in order to help you grow your career.

4.0

Mar 21, 2018

Senior Specialist

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

- Good diversity of tasks - Excellent support from management - Good work environment - Excellent pay and benefits - Industry leader

Cons

- None really. My current position at Intact is the best job that I have had in the insurance industry over the past 30 years.

Intact Response

8y

Thank you for such an amazing review! We are so thrilled to hear that you are happy in all aspects of your role!

3.0

Feb 12, 2018

BI Claims Adjuster

Casualty claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Excellent pension plan (Best in the industry) Understanding and flexible managers. Pay is reasonable Updated office Team building events are fun Career Opprotunities are good, if you are GTA. Otherwise you are limited. Overall the people and the benefits are great.

Cons

Extreme workload - Myself and other adjusters are over worked. Not enough bodies to handle the # of claims we are getting. This has been an ongoing issue, not a recent one. Micro Managed - There are a lot of processes on how to do everything, and they must be followed. Some is understandable, but this is a bit overkill. Employee Shares - Intact will match 50% of your contributions, but there are a number of restrictions that limit exactly how much they will contribute and it turns into a very small number. Upper Management - Doesn't really feel like they care. More focus and support for UW than claims; it creates an us vs them mentality. Finally, it seems like there is a committee and a spreadsheet for everything. Overall the processes and workload are too much.

Intact Response

8y

Thank you for taking the time to write a review. We appreciate your kind words and you've outlined some points for us to consider so thank you. People are our biggest strength and we will continue to invest in people and innovate our processes.

Viewing 211 - 213 of 2,161 Reviews

Jobs at Intact

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Intact

Intact reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Intact is a great company to start at after graduating

Senior Specialist

BI Claims Adjuster

Jobs at Intact

Intact reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Intact

Intact reviews FAQs