Pros
Resettlement work is fulfilling, being able to help a person/ family start over in a new country is amazing and that is what keeps most of the employees.
Cons
BURNOUT- This happens easily because the case loads are unrealistic. The number of enrollments matter more than the quality of work. You have to be able to hit the ground running even while never being properly trained. PAY- even with it being a nonprofit agency the pay is comical. Staff are carrying unrealistic caseloads and required to drive through all of DFW for $21 per hour. Days are filled with driving families all over and staff often times ends up paying for things out of pocket. They gave us $1 raises! LEADERSHIP- Dallas in particular has problem with lazy leadership that places bandaids on everything until they can’t. OVERALL- the Dallas office is a clique. If you’re in then you’re good, if not then you’re over looked. They do not value current staff and love to hire from the outside.